Frequently Asked Questions

Your questions

A little clarity goes a long way.

Answers to common questions about HRplus, HRplus V6, and your next steps.

Clear answers. Practical next steps.

Explore solutions, understand pricing and plan your next step with HRplus.

Solutions & choosing HRplus

HRplus V6 brings HR, payroll and workforce processes into a connected platform, with configurable access, employee and manager self-service, approvals, reporting and contextual AI assistance. Start with the solutions your organisation needs and agree the available release and scope with HRplus. Explore HRplus V6 .

The main solution groups are Core HR, Leave & Time, Payroll and Talent Management. Core HR covers Workforce & Personnel, Security & Access, Compensation, Benefits, Company Assets and Employee & Manager Self-Service. Talent Management covers recruitment, appraisals, Smart Goals, 360 feedback, training and succession planning. Workplace & Wellbeing add-ons include medical and employee assistance, health and safety, employee relations and education support. Explore the modules .

Yes. Payroll is a standalone solution. Its areas include payroll processing, earnings and deductions, statutory requirements, payslips and bank files, general ledger outputs, and payroll reports and history. Discuss your territories, pay groups and required connections with HRplus so the proposed setup fits your operation.

Leave and Time & Attendance are grouped as one Leave & Time solution. It brings together leave policies, entitlements, balances, requests and approvals with time capture, schedules, shifts and configured overtime rules. See solution pricing .

With HRplus SaaS, your team uses the software to run the agreed processes. With payroll outsourcing, HRplus performs the payroll activities specified in your service agreement. Processing responsibilities, inputs, approvals, reporting and service scope are agreed with you. Explore payroll outsourcing .

HRplus provides payroll and workforce capabilities for organisations operating across territories. Tell us every country, company, currency and pay group you need covered. HRplus will confirm the statutory rules, banking outputs and Version 6 availability applicable to that scope before you commit.

Pricing & packages

Core HR, Leave & Time, Payroll and Talent Management are each priced at US$4 per employee, per month for each selected solution group , with standard pricing starting at 50 employees. The rate is for a solution group, rather than each individual area listed within it. For example, 50 employees using two solution groups gives a base subscription of US$400 per month, before any applicable taxes, separately quoted services or agreed discounts. View the full pricing model .

Yes. The SMB Package is for organisations with fewer than 50 employees. Contact sales to discuss your employee count, required solutions and a tailored quotation. The published standard 50+ employee pricing should not be treated as the SMB package price. Discuss an SMB package .

Yes. Volume-band discounts are available. Share your employee numbers and solution requirements with sales for the band and discounted rate that apply to your organisation. Discount percentages are confirmed in your quotation. Ask about volume pricing .

Medical & Employee Assistance, Health & Safety, Employee Relations and Education Support sit within Workplace & Wellbeing. These are add-ons with pricing confirmed by sales, based on your requirements. They are not included automatically in the four published US$4 solution rates.

The published rates describe the software subscription. Implementation, migration, training, integrations and other separately scoped services are confirmed in your proposal. Existing Version 5 clients should also review their migration arrangements, as those terms may include specified work at no additional charge. Read the migration guide .

Implementation & Version 5 migration

Start with a consultation covering your employees, countries, solutions, current processes and intended go-live date. HRplus then agrees the setup, data preparation, responsibilities, training and user acceptance testing (UAT). Timing depends on those requirements and your team’s readiness; a delivery date is established through the agreed project plan. Book a consultation .

HRplus reviews your current setup and exports the agreed Version 5 data. Together, we identify what carries forward, what needs correction and what represents a new requirement. Your selected Guided or Turnkey approach, scope and responsibilities are then recorded in the migration addendum. Explore the migration process .

With Guided migration, HRplus exports the agreed data and guides your team as it uploads data, corrects issues and works through Version 6 setup. With Turnkey migration, HRplus performs more of the setup and data migration work. Your team still makes business decisions, validates the results and completes UAT under either approach.

Under the published migration guide, Guided migration and ordinary data corrections are included at no charge where the existing setup is not materially changed. Turnkey includes an agreed base allocation of hours at no charge; additional data migration hours may be billable by advance agreement. Materially new setup or information is separately assessed. Your addendum records the terms that apply. Read migration costs and terms .

The migration guide sets out current-contract price protection and the rules for the next contract. During discovery, agree which historical records, reports and customisations need to carry forward, along with any phasing or parallel operation. Do not assume every historical item transfers automatically; the agreed scope and accepted agreement define what applies to your organisation.

Bring an HR or business decision maker, a project contact and relevant payroll, IT or finance colleagues. Prepare your current module list, employee counts, data-quality concerns, reports, integrations and proposed changes. For both migration approaches, HRplus trains selected personnel, who train the wider organisation; your team performs UAT. Additional HRplus-led training is agreed separately.